riteSCAN 8 Dispatch Overview Introduction
riteSCAN Dispatch Overview allows a user to track and manage the movement of goods via Dispatch Notes. The Dispatch Overview module works with the Dispatch Picking module, and both work with SYSPRO’s Dispatch notes. They work similarly to the Order Overview and Order Picking modules in riteSCAN. This guide will cover the use of the Dispatch Overview module.
Dispatch Overview Walkthrough
Any Dispatches you’ve started picking in Dispatch Picking will be visible here. If you haven’t started picking against a Dispatch Note, it will not show in this list. If you haven't picked against any Dispatch Notes this list will be blank.
Click the Edit button to modify the Dispatch status. Click the Trash icon to delete the Dispatch Note.
Click the Dispatch Note number or scan the Dispatch Note number into the Search field to proceed to the next screen.
If the line has records available, they’ll be visible on this screen.
On the right side of the screen, you can view the Dispatch’s History, the information for the Dispatch Note, and the Dispatch Lines.
Additional Help and Support
If you need additional assistance, we are here to help. Visit our support portal or contact our support team.
- Product Downloads, Documentation, Knowledge Base, and How-To Articles are available at https://ritesoft.freshdesk.com/support/home
- Email our support team at ritescan@ritesoft.com or call us at 1-320-252-6830, ext. 885 or 1-866-580-7483.