For riteSCAN version 6.44 or higher, this error will occur if the following file does not exist or the client does not have rights to read this file:
This file is created during the registration process by the Administration Application. Please refer to this article for more information: Register riteSCAN version 6.44 or higher
For systems using the UltiDev Web Server:
C:\Program Files (x86)\riteSOFT\riteSCAN Web Service\License.txt
For systems using IIS:
For IIS, please also ensure the following permissions have been setup:
Grant the "IIS_IUSERS" account the following permissions: Modify, Read & Execute, Read, Write
Grant the "IIS AppPool\riteSCAN Web Service" account the following permissions: Modify, Read & Execute, Read, Write.