riteSOFT Support

Error - "riteSCAN License has an outdated format. Please contact support for a new license."

This error is caused by riteSCAN version 6.44 or higher finding a license file present from a previous version. 

Starting with version 6.44, licensing is done using an Product Key rather than a license file.

To resolve this error:

1) Delete or rename the existing ritescan.rlf file from the server. The default location for this file is C:\Program Files (x86)\riteSOFT\riteSCAN Web Service\

2) Register riteSCAN using the new procedure found here: Register riteSCAN Version 6.44 or higher

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