Congratulations on your purchase of riteSCAN 8! We're so glad you joined the riteSOFT family. We are here to help you successfully implement riteSCAN 8 and get started achieving your efficiency goals.
Software implementations often get a bad rap for being difficult and time consuming. With riteSCAN 8, you can rest easy.
Whether our Implementation Services are delivered on-line or on-site, your customer success team—including an implementation project lead and support specialist—is here to help you along the way.
Since riteSCAN 8 is a web-based, plug-and-play software solution that seamlessly integrates to SYSPRO, the implementation process is relatively simple.
Phase I. Project Kickoff & riteSCAN Preparations
First, we will work with you to help plan the project, establish timelines, gather requirements for the riteSCAN modules you plan to implement, and review your current warehouse process flows. Once you have your server set up, SYSPRO configured, and hardware infrastructure in place, you'll be ready to move to Phase 2—installing and configuring riteSCAN.
Project Kickoff and Preparation Tools
- Implementation Services Overview
- What to Expect During Implementation
- Process Example: riteSCAN and riteTIME Implementation Steps
- Project Kickoff Presentation
- Project Charter Document
- Product Details: riteSCAN 8 Product Sheet
- riteSCAN Warehouse Management Process Flows
- riteSCAN 8 Project Plan, Excel Template
Phase II. riteSCAN Installation, Configuration, Training, & Testing
During this phase, we will help you install riteSCAN and select the appropriate system settings to fit your warehouse operations. Understanding your warehouse processes is a critical part of this step. Once your system and labels are configured, we use a train-the trainer process to train your system administrator and supervisors to use riteSCAN and prepare you for system testing.
Your team will perform and post transactions to test each riteSCAN module that you plan to use. At this time, you will also verify riteSCAN settings, label printing setup, and Smart Scan data mapping. This phase helps confirm that riteSCAN is set up correctly to meet your needs. We will give you a simple testing checklist to help you get started. Once initial testing is complete, you'll be ready to conduct end-user training. After you resolve any issues uncovered during end-user training, you will be ready to "go-live."
Tip: We recommend that you build in at least four weeks lead time from completion of user acceptance testing to go-live to allow for resolution of potential process or software issues.
Installation Tools
- Software Prerequisites, Installation Guide, and Download Software
- Video: How to Install riteSCAN and Set Up Your SYSPRO Connection
- Article: How to Enter Your riteSCAN License Key
- Article: Set Up Your SQL Connection
- Article: How to Find Your SYSPRO WCF Connection URL
- Article: How to Set Up Your SYSPRO Connection
Configuration/Set Up Tools
- Article: How to Create a riteSCAN Group or Roles in SYSPRO
- Video: How to Set Up Users & Configure Roles in riteSCAN
- Article: General System Setup Details
- Article: How to Deploy riteSCAN 8 to Android Devices
- Article: How to Deploy the riteSCAN 8 App to Devices (coming soon)
- Article: riteSCAN 8 Printing Set Up Guide
- Article: How to Print riteSCAN Labels Using BarTender
- Demo: Click Through Printing Guide With BarTender
Training Tools
- Q&A Document for New Admins
- Guide: riteSCAN 8 Module Guides
- Guide: Smart Scan Guide
- Guide: Lot/Serial Generation Guide
Testing Tools