riteSOFT Support

The e.net Run Time Product ‘RiteSCANMobileW’ is not licensed for company

"The e.net Run Time Product ‘RiteSCANMobileW’ is not licensed for company..."  

This error is encountered when trying to login to riteSCAN 8.



1) The first thing to try when encountering this issue is to re-import your SYSPRO License XML file into the SYSPRO Company that you're trying to login to.



2) Open the SYSPRO XML License file with Notepad++ or another text editor, search for that company name and make sure that there is a section with that Company name and a riteSCANMobileW in the RtProd tag. Like this:

    

        <RtComp>Demo for riteSOFT, Inc.</RtComp>

        <RtProd>RiteSCANMobileW</RtProd>



If the SYSPRO License file does not have any tags like <RtProd>RiteSCANMobileW</RtProd> then this SYSPRO License does not allow riteSCAN to connect to it. Email SYSPRO SalesOpsHelp [email protected] and request a new license key that is licensed for riteSCAN.


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